Welcome

Congratulations on taking this step toward better dental health.

Dr. Bruns is a specialist in Periodontics and Implantology. His practice specializes in conservative treatment of gum disease including cosmetic procedures to aesthetically enhance your smile as well as dental implants that can replace single or multiple missing teeth. He diagnoses and treats oral pathology.

Although no one really likes to go to the doctor or dentist, we strive to make your visits with us as comfortable and as pleasant as possible. We strongly believe that our patients' comfort is an important part of quality dental care. Our mission is to treat every patient as if they are our only patient.

Dr. Bruns believes that your right to choose a dentist is an important freedom. We work closely as a team with your referring dentists, but a referral by a dentist is not required for a visit to our office. We welcome referrals from patients and friends of the practice.

We are extraordinarily proud of our staff, which is comprised of caring and dedicated professionals. They communicate well with the patients and each other, ensuring that the patient's surgical and administrative needs are met as efficiently and as smoothly as possible.

Our goal is to make you feel comfortable and relaxed. We are here to listen to your questions and concerns and to help provide solutions leading to your better health. Please don't hesitate to e-mail us if you have any questions regarding your care, or call us at (925) 934-7755, our fax number is (925) 934-4246.


Our Mission Statement

• To provide the highest level of periodontal care possible.
  
• To exceed our patient and referring Dentists' expectations for outstanding treatment, compassion, professionalism and respect.
  
• To build a team of Doctors and staff comprised of individuals who excel at their work, enjoy what they do, are commited to continuing education and appreciate the diversities among individual co-workers.

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Scheduling

Dr. Bruns is available Monday through Friday from 8:00am to 5:00pm. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try to stay on schedule to minimize waiting at the time of your appointment. Referral of emergency patients can cause delays to the schedule, and your understanding and patience are very much appreciated.

Please assist us at the time of your initial visit to the office by providing the following information:

• Your referral slip and x-rays from your referring dentist.
  
• A list of medications you are currently taking (please note that you can fill out your patient registration and medical history form on this web page.)
  
• If you have dental insurance, please bring any forms or insurance cards with you to the appointment.

Please Note: All patients under the age of 18 must be accompanied by a parent or guardian at the consultation appointment.

Please notify the office if you have a medical condition or concern prior to surgery (e.g. artificial heart valves or joints, heart murmurs requiring premedication, severe diabetes, or hypertension.)

If your referring dentist has taken x-rays, you may request that they be forwarded to us.

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Financial Information

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. Some companies combine dental and medical coverage. This insurance alphabet soup changes policies and guidelines weekly. At times, it is almost impossible to accurately estimate our patients' insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance be current.


Co-Payment

All co-payments are payable when you check in at the front desk.


HMO Patients

If a patient comes to us with a problem that they expect to be covered by medical insurance (biopsies, tumors, TMJ, infections, jaw deformities), they must have a referral from their primary care physician. A referral from a dentist is not adequate for medical insurance coverage. Obtaining a medical referral is the patient's responsibility. We cannot obtain the referral for you, and the referral cannot be obtained retroactively. If you do not have a referral, we will be happy to see you on a cash basis, but your medical insurance company will not pay for your treatment.


Private & Group Insurance

As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.


Billing

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

For your convenience we accept Visa, Discover, American Express and MasterCard. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at (925) 934-7755, or by fax at (925) 934-4246. Please call if you have any questions or concerns regarding your initial visit.

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